What our customers say about their Cloud 9 mattresses

Selecting a new mattress is a big step, we understand that, which is why we have given you so much detailed information on the composition of the mattress, boasted that it is made locally in our Braybrook/Melbourne Factory, outlined how the delivery will be seamless and how the warranty will assure you that you will be supported for a very long time.  

However, all that doesn’t mean much if we don’t have happy customers – and we have MANY!  

As part of your research into selecting a new mattress, it may help to read what our customers think of their Cloud mattress. We are proud to share with you some independent reviews left by happy customers who have been sleeping on our Cloud 9 mattress from a few weeks to a few years.  

Cloud 9 Classic Comfort mattress  

Perfect bed for my back issues

My sleep time and quality has greatly improved, after suffering severe back pain requiring surgery. The mattress is 4-years old and looks and feels like the day I got it.

Tracey / ProductReview.com.au

Best purchase ever!

As two parents of three very energetic, excitable and yet also exhausting children, it is a great feeling to know that we always have our Cloud 9 mattress waiting for us!

Thanh N. / ProductReview.com.au

Fantastic, comfortable, unbelievable

Love our king Cloud 9 mattress. Very comfortable. Had the mattress for a couple of years now and its still as good as the day we bought it. Would definitely recommend it

Paula / ProductReview.com.au

Just beautiful

We did a lot of research into various brands when looking to buy our new mattress. Sleep is important and a good mattress is an investment. We settled in Chiropedic as a brand firstly, as it was locally made and fully Australian which was important to us. We went into the Essendon DFO store in November 2020 and was helped by Vy. She was lovely, informative but not pushy. After much deliberating ( all the beds are amazing and well made) we settled on the Cloud 9 Classic Comfort. It’s beautifully made, and came in a medium-soft which was ideal. I must admit, at first I felt it might be a tad firmer than what I expected, now after sleeping on it for a few weeks it is heavenly, it’s hard getting out of bed in the morning it’s so comfortable. I can’t recommend the bed and the company enough.

KAR / ProductReview.com.au

Soft yet supportive

This mattress was about $2500 queen-size. But worth it. Its soft yet supportive. When My wife or I get in we just fall asleep within 15-mins. There is also no aches or pain when we get up. I had it for 2 years, I am also over weight and it feels like the mattress hasn't changed. Only downside is that its really heavy so putting on fitted sheets is harder, I got bigger higher quality fitted sheets to overcome this. The weight of the mattress is why its so supportive, its shape and firmness hasn't changed doesn't sag so the pros outweighs the con for me. If I could change anything I would want the mattress to be able to move up and down like the hospital beds but the price range for this type is at least double if not triple what I paid. So I am very happy with my purchase.

Anthony C. / ProductReview.com.au

Amazing quality and value!

We were sceptical with buying a new mattress and thought we would need to replace it within 2-3 years as this has been our experience in the past. However, this mattress is incredible we have had it for 5 years now and it has completely maintained its shape there is no signs of sagging or loss of firmness. My husband likes a soft mattress while I like a firm mattress and the Cloud 9 was able to cater to both of our needs. Whenever we go away on holidays and return home, there is no better feeling than jumping into our own bed.

This mattress has absolutely stood the test of time and is still going strong. We absolutely love it.

Julia / ProductReview.com.au

Cloud 9 Visco Flex mattress

I absolutely LOVE this mattress!!!

I wanted to wait on reviewing this mattress as the first week I still had some back pain. (But nearly no where as bad as I had been having suffering from for months from my “boxed foam only” mattress I had owned for a year ( a waste of 800$). Ah well....

However - upon a few weeks now - I LOVE this mattress. HEAVENLY sleeping now!!!
No more back stiffness, no lower back pain, no neck pain as badly I was suffering.
I haven’t had to see my chiropractor in two weeks or so now. I was going weekly for adjustments.
The mattress is firm, beautifully made, it is supportive and plush.
It is the BEST mattress I have ever had.
Most sincerely.

The team member in the store I went into was helpful, the customer team I talked to over the phone were so kind, professional and courteous helping me arrange delivery.  I am so thankful as I was on my own when delivery occurred.
The delivery team were also lovely and kind and prompt.

I will say I didn’t anticipate on spending what I did on a mattress, but you honestly DO get what you pay for.  The craftsmanship is A+ on this mattress and the edge support is the best.  I cannot say enough good things- but this is based on a month of owning this. I will have to see how the mattress wears over 6 months a year etc.  I have no concerns because of the wonderful warranty with this company. And the attentive customer service I’ve received so far.

The other biggest bonus, IT’S AUSTRALIAN made!!! I will not buy anything from China etc.  (I had been looking at other mattresses that were cheaper but then found out why they were cheaper they were made or parts were from China and assembled here in Australia) so I was happy to pay a bit more, to me completely worth it!!!

Thank you for my mattress!! I wouldn’t part with it now!

Mich M. / ProductReview.com.au

Heaven at night

You feel comfortable as soon as you hop in at night. Everywhere feels supportive providing a restful nights sleep. Love our mattress and so glad we bought it. Thank you so much.

Deb / ProductReview.com.au

The most comfortable mattress Eva!!!

The Chiropractor advised my son to get a better mattress as he was having back issues. My entire family shop at Chiropractic in Braybrook so naturally I went there to purchase one. The staff were amazing, very patient and helpful. The mattress we purchased is the most comfortable mattress. My son has a peaceful nights sleep and the back issue has been resolved.

Thank you Chiropedic. 

Lou / ProductReview.com.au

Cloud 9 Posture Gel mattress

Love this bed

This mattress is the best! Always have a great sleep. My partner and I miss our bed when we go away so comfy. We brought it 4 years ago and is still in perfect condition.

Emma / ProductReview.com.au

Cloud 9 Luxe mattress great price, great mattress, great service! Took me a year to decide and made the right choice!

Med-firm, was a bit hard when it first arrived, staff advised to wait two weeks for body to adjust and they were right, it's perfect. Gives great support and a great night sleep.

Jstar / ProductReview.com.au

It has been a great mattress

We noticed the reduction of neck and shoulder pain instantly after starting to use this mattress.

We also love the reduction of movement so that we don’t disturb each other while trying to sleep.

Shauna T. / ProductReview.com.au

Best ever mattress

The mattress could not be better for me. It is very supportive and the best for sleeping that I have ever experienced over the many years of my life. The quality is outstanding.

Geoff / ProductReview.com.au

Love it!!!

The best mattress I've slept on hands down!!!

So comfortable I could just sleep on it all day. I had occasional neck issues with my old mattress but this mattress I haven't had any since.

I have gone back to get another ensemble setting for my son and he absolutely loves it.

Highly recommended!!

David N. / ProductReview.com.au

Has solved my back pain issues and I now sleep better. It is a great mattress and would recommend it to friends.

Have only had for a month and still has the same firmness as when I brought it. I do have a better night's sleep since getting this mattress it is so comfortable and supports the body to allow a good sleep.

Stephen W. / ProductReview.com.au

Cloud 9 Premier Firm mattress 

The best bed we’ve ever had!

Such a comfortable and supportive mattress. No partner disturbance. Very durable no sagging. Great for my back and neck pain. Always have the perfect nights sleep. It really is Cloud 9 can’t recommend highly enough

Jan / ProductReview.com.au

Found at last

I have bought numerous mattresses over the years and thankfully have finally found one that gives me a great night sleep every night.
Supportive and cosy at the same time. I had back surgery 20 years ago and have struggled with chronic back pain ever since. Often waking up already in pain. That has all changed. My bed is my favorite place to be. Since getting this mattress I have been able to start some exercise again.
Do yourself a favor and try this mattress, especially if you struggle with back pain.

Steve S. / ProductReview.com.au

Super awesome, we were apprehensive initially and mattress totally beat our expectations.

Firmness is excellent for the back posture.  It's top foam is ultra comfortable.

We were apprehensive initially and also confused but Chiropedic totally beat our expectations.

We will be looking to buy more for our other bedrooms as well.

Ankur G. / ProductReview.com.au

On Cloud 9 every night-Most comfortable mattress ever

I purchased this mattress a year ago. Never looked back.

I feel like I am on Cloud 9 every night and love going to bed.

Absolutely love it and highly recommend it!

Banu / ProductReview.com.au

Superb bed

I just love my new mattress, so comfy at the same time so supportive, I am really happy.

I well understand why it's called cloud 9!, it's great, I recommend to all.

Tarns / ProductReview.com.au

It’s a top class mattress.

My Mum had a lower back pain but since she started sleeping on this mattress she’s all good.

I will highly recommend Chiropedic mattresses. Their quality is top class above all retailers out there.

Gurjit / ProductReview.com.au

Cloud 9 Latex Fusion mattress

Best Mattress I’ve Owned

Owned this mattress for a year, and it’s as comfortable today as it was the day that we got it.

It’s the perfect mattress. Supportive and very good for my back, but also very comfortable.

Ryan / ProductReview.com.au

Exceptional comfort and quality

I would highly recommend this mattress, it has exceeded my expectations in both comfort and quality. My quality of sleep has improved since purchasing this product.

I loved it so much that I bought a second mattress for my guest bedroom

Tish / ProductReview.com.au

Very comfortable

Cloud 9 Latex Fusion, just the right amount of firmness and softness.

Bed came fully assembled and was very easy to setup. Memory foam pillows were also so soft better than my more expensive Tempur ones.

Will be a return customer.

Big AL / ProductReview.com.au

Can’t go wrong

I bought my first Cloud 9 about 5 years ago. I needed another bed so my son got the original bed and base and I bought the exact same bed again. I can’t tell the difference between the beds and have really good quality sleep every night.

Highly recommend

Katrina / ProductReview.com.au

Best mattress i have ever had

My husband and i both have back issues so a firm, supportive and comfortable mattress is a must for us. Three years ago we bought the mattress and it provides all of this and we have a great nights sleep as well.

We got two mattresses for the price of one so we gave our son the other mattress for his queen size bed. He also has back issues and he loves his mattress too.

Julia / ProductReview.com.au

Heavy set sturdy and solid yet comfy

I have mild/moderate scoliosis, back and neck issues and sciatica.

I found this mattress to be supportive, we rotate regularly to ensure the mattress is being rotated as per instructed by Chiropractic Mattresses.

I don’t wake nearly as often as I used to. And falling back to sleep once I wake is easier with a supportive mattress.

We’ve owned this mattress for a year now and I do believe it has held its shape well thus far.

We are 100 & 60 kilos.

Gess / ProductReview.com.au

Cloud 9 Premier Luxe mattress

Perfect bed for my back issues

My sleep time and quality has greatly improved, after suffering severe back pain requiring surgery. The mattress is 4years old, and looks and feels like the day I got it.

Tracey / ProductReview.com.au

Best purchase ever!

As two parents of three very energetic, excitable and yet also exhausting children, it is a great feeling to know that we always have our Cloud 9 mattress waiting for us!

Thanh N. / ProductReview.com.au

Fantastic, comfortable, unbelievable

Love our king Cloud 9 mattress. Very comfortable. Had the mattress a couple of years now and its still as good as the day we bought it. Would definitely recommend it.

Paula / ProductReview.com.au

Just beautiful

We did a lot of research into various brands when looking to buy our new mattress. Sleep is important and a good mattress is an investment. We settled in Chiropedic as a brand firstly, as it was locally made and fully Australian which was important to us. We went into the Essendon DFO store in November 2020 and was helped by Vy. She was lovely, informative but not pushy. After much deliberating ( all the beds are amazing and well made) we settled on the Cloud 9 Classic Comfort. It’s beautifully made, and came in a medium-soft which was ideal. I must admit, at first I felt it might be a tad firmer than what I expected, now after sleeping on it for a few weeks it is heavenly.  It’s hard getting out of bed in the morning, it’s so comfortable. I can’t recommend the bed and the company enough.

KAR / ProductReview.com.au

Soft yet supportive

This mattress was about $2,500 queen-size. But worth it. Its soft yet supportive. When My wife or I get in we just fall asleep within 15-mins. There is also no aches or pain when we get up. We've had it for 2 years, I am also over weight and it feels like the mattress hasn't changed. Only downside is that its really heavy so I don't bother to flip it and putting on fitted sheets is harder, I got bigger higher quality fitted sheets to overcome this. The weight of the mattress is why its so supportive, its shape and firmness hasn't changed doesn't sag so the pros outweighs the con for me. If I could change anything I would want the mattress to be able to move up and down like the hospital beds but the price range for this type is at least double if not triple what I paid. So I am very happy with my purchase.

Anthony C. / ProductReview.com.au

Amazing quality and value!

We were sceptical with buying a new mattress and thought we would need to replace it within 2-3 years as this has been our experience in the past. However, this mattress is incredible we have had it for 5 years now and it has completely maintained its shape, there is no signs of sagging or loss of firmness. My husband likes a soft mattress while I like a firm mattress and the Cloud 9 was able to cater to both of our needs.

Whenever we go away on holidays and return home, there is no better feeling than jumping into our own bed. This mattress has absolutely stood the test of time and is still going strong. We absolutely love it.

Julia / ProductReview.com.au